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College Process
The purpose of the student grievance procedure is to afford students an orderly process for the redress of non-academic and non-financial grievances. Students are encouraged to resolve complaints informally and use the formal student grievance procedure as a last resort. The online Student Complaint Form is available on the College’s website. A student wishing to file a complaint should submit the form and follow the instructions contained in the College’s policy on Student Grievance Procedures. If the student’s complaint is not satisfied through the established mediation procedures, as applicable, the student may have the option to continue with the College’s formal student grievance process.
State Agency Contact and Complaint Information
Louisiana Community and Technical College System
Students who have a complaint about the College may contact the Louisiana Community and Technical College System, the authorized state agency to address complaints regarding LCTCS institutions, which may be contacted at 225-922-2800 or visit the LCTCS website.
Louisiana Board of Regents
For academic degree-granting institutions, Louisiana Board of Regents relies on the Consumer Affairs Division of the Attorney General’s Office, which may be contacted at Consumer Protection Hotline at 1-800-351-4889, or visit the Attorney General’s Office Consumer Disputes page.
Sexual Harassment
Sexual harassment is a form of sex discrimination that is illegal under Title VII of the Civil Rights Act of 1964 for employees and under Title IX of the Elementary/Secondary Education Act of 1972 for students. Sexual harassment may be unwelcome sexual advances, requests for sexual favors, and other physical and expressive behavior of a sexual nature whereby: (1) submission to such conduct is made either explicitly or implicitly a term or condition of an individual’s education; (2) submission to or rejection of such conduct by an individual is used as the basis for academic decisions affecting the individual; or (3) such conduct has the purpose or effect of substantially interfering with an individual’s work or academic performance or creating an intimidating, hostile or demeaning educational environment. No student—either male or female—should be subjected to unsolicited and unwelcome sexual overtures or conduct, either verbal or physical. The educational mission of Delgado Community College is to foster an open learning environment. Delgado has an ethical obligation to provide an environment that is free from sexual harassment and from the fear that it may occur. Each campus/site has Confidential Advisors who are trained in handling complaints of sexual harassment; persons who have complaints should consult one of these advisors. For more information, visit the catalog’s Title IX section and the Title IX Program on the Delgado website.
Traffic Appeal Procedure
Faculty, staff, and students who have received Campus Police traffic citations have the right to appeal. The traffic appeal process requires that an appeal must be made within five working days of the issue date of the contested citation. The Traffic Appeals Committee meets to review contested citations. A person who wishes to contest a traffic citation should pick up a Traffic Appeals Application which is available in the Campus Police Office or on the College’s web site. Supporting documentation should be attached to the appeal. A letter stating the reasons the person believes he/she is entitled to a cancellation of the assessed fine may also be attached to the form.
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