ADOT 232 - Application Software Support

3 lecture hours, no lab hours, 3 credit hours
Support and troubleshooting of the most recent version of popular software packages used in desktop computing. The roles and responsibilities of application software support are taught with a special emphasis in knowledge and skills needed to support users of desktop computers in business, industry, and the non-profit sector. Installation and configuration are included with some implications for training and documentation. Prerequisite(s): CNET 157 or CMIN 204.