Aug 17, 2022  
Fall 2022 Student Handbook 
    
Fall 2022 Student Handbook

Payment & Financial Information


TUITION & FEES  

Payment Deadlines

Upon registration, all tuition and registration fees must be paid in full to secure classes. Alternatively, classes may also be secured with confirmed financial aid, enrollment in a payment plan through Delgado’s contracted vendor, or by having an exemption or contract applied to the account. Classes that remain unsecured by the established due dates published in the Student Handbook are subject to being deleted for non-payment.

Payment in full or other arrangements to secure classes must be made as follows for Fall 2022:

  • Regular registration deadline – Sunday, August 14 at 11 a.m.
  • 8-Week Session 1 deadline follows the full term deadlines
  • 8-Week Session 2 deadline – Wednesday, September 28 at 4 p.m.

Payment Options

Payment In-Person

Pay by cash, personal check, money order, or cashier’s check (in-person credit card payments are not accepted) at the Bursar’s Office. Students can only enroll and pay for Payment Plan online.

Online Payments

Avoid long lines by paying tuition with a credit card at my.lctcs.edu. Delgado welcomes American Express, Discover, MasterCard, and VISA for online payment.

  • Students may pay online with a check. There is no fee for this service.
  • Students choosing to pay with a credit card will be assessed a 2.75 percent convenience fee at the time of payment.
  • No credit cards will be accepted in person.

Payment by Mail

Make checks payable to “Delgado Community College” and mail to:

City Park Campus
615 City Park Avenue, Building 2, Room 104
New Orleans, LA 70119

Mailed payments must be RECEIVED by the appropriate deadline. You should allow 14 days for delivery prior to the deadline. To ensure proper crediting to your account, write your student ID number on the bottom left of the check. Improperly completed checks may be returned to you unprocessed and will not be posted to your account.

Payment Plan

Delgado has an established contract with a third-party vendor, CashNet, to provide a payment plan (“The Plan”) to help ease the burden of paying for college. To participate and enroll in in The Plan, students must enroll in a Fall or Spring Semester or Summer Session at Delgado Community College. The Plan allows students to pay for tuition and fees through installment payments throughout the semester/session. The number of installments is determined by the plan, the date of enrollment, and the final payment due date.

The final payment due date of Fall 2022 is November 15. 

The terms of the payment plan are as follows:

  • Student must not have any past due balances.
  • First payment is due upon enrollment.
  • All enrollment in the payment plan is done online through LoLA – my.lctcs.edu.
  • A non-refundable fee of $30 will be charged upon enrollment in the plan. This rate is set by and paid directly to the vendor.
  • Other fees may apply. Please read all Terms and Conditions when enrolling in plan.
  • Payments made outside of the payment plan will not secure classes from a purge for non-payment.

Waiver of Tuition

Students may receive a waiver of base tuition and applicable fees if they are active National Guard members, New Orleans police officers or fire fighters, dependents of a disabled or deceased in the line of duty police officer, firefighter or military personnel, or full-time students cross-enrolled from UNO, SUNO, SLU, NCC. If you believe you may qualify for a tuition waiver, please submit documents to verify eligibility to the Accounts Receivable Office at the City Park Campus or the Bursar’s Office at the location you attend.

Senior Citizens: Tuition is waived for Louisiana residents 60 years and over for one three-credit-hour course each semester/session (no auditing or non-credit). 

Please note: Students who qualify for waiver must visit the Bursar’s Office each term to have it applied to their account.

Adjustment of Tuition and Fees

For students reducing their credit hours or officially withdrawing from the College, all or a portion of their refundable tuition may be credited to their account according to the Tuition/Fee Adjustment Schedule published each semester in the Student Handbook. The portion (percentage) is an adjustment to the tuition and fees the student is assessed for the semester, not a refund of what the student has already paid. Students must complete the drop/withdrawal process prior to the posted deadlines to qualify for a reduction in amounts owed. Registration fees are only adjusted in the student reduces hours or withdraws through the 100 percent refund period.

Nonattendance does not constitute withdrawal. Students must withdraw from the College prior to the stated deadlines if they decide not to attend. Students who do not submit a drop request or drop the course(s) online may have a financial obligation to the College regardless of attendance.

Fall 2022 Tuition Adjustments Schedule At-A-Glance

Semester / Session

Fall 2022
Semester

Fall 2022
8-Week Session 1

Fall 2022
8-Week Session 2

Start Date

August 13

August 15

October 5

100% Tuition Adjustment

Through August 23

Through August 19

Through October 8

50% Tuition Adjustment

August 24 - 29

August 20 - 22

October 9 - 12

No Tuition Adjustment

After August 29

After August 22

After October 12

After tuition adjustment period, students are responsible for full tuition and fee rates, regardless of withdrawal or attendance.

Tuition/Fee Adjustment Appeals

Tuition Appeals are for students who are requesting a refund, credit, or balance waiver of their tuition and/or fees due to extenuating circumstances that occurred during a given term. Students who wish to appeal their tuition adjustments (or lack thereof) must complete and submit an online Refund Request Form that must include reasons and supporting documentation the student feels they are entitled to a refund. 

The Refund Committee will consider requests for adjustments to tuition charges when a student can document extenuating circumstances such as:

  • Student Illness: A note from your physician or medical provider on their letterhead indicating the dates you were unable to attend class. The note must be signed by your physician or medical provider. Excuse slips, copies of invoices, confirmations, statements of insurance payments, etc. are not acceptable documentation.
  • Illness of immediate family member: A student’s spouse, children (son or daughter), and parents are immediate family members for purposes of this appeal. A note from your family member’s physician or medical provider on their letterhead indicating the dates of illness. The note must be signed by the physician or medical provider.
  • Death of immediate family member: Submit a death certificate, obituary or death notice. Documents must clearly indicate the relationship of the deceased to the student. A student’s spouse, children (son or daughter), and parents are immediate family members for purposes of this appeal.
  • Military deployment: A copy of the official deployment/reactivation notice. Deployment and reactivation dates must be within the semester you are appealing.
  • Change in employment: beyond the student’s control that prevents the student from attending the classes for which he/she is registered. A letter from your employer on company letterhead indicating the reason and date of the change in work schedule.
  • Verifiable Institutional Error: Provide a detailed account of the problem and relevant documents on College letterhead from the College Office involved or advisor indication that incorrect information was given by a College representative.

The College is a state agency; therefore, all tuition adjustments must be substantiated and are subject to review by the State of Louisiana Office of the Legislative Auditor. The following are reasons for denial of a refund:

  • Non-attendance or dropping course(s) without sufficient justification and/or unsupported or substantiated reasons;
  • Denial of or late application for federal financial assistance after a promissory note has been signed;
  • Dropping disallowed credit courses by students on academic probation or suspension (It is the student’s responsibility to know his or her academic status and the classes in which he or she is eligible to enroll before registering.); and/or
  • Discontinued enrollment in Term AB program due to insufficient grade.

If financial aid or the term identified in this appeal was received, submission of a tuition/fee adjustment appeal could impact the student’s financial aid status and result in money owed. It is recommended that the student discuss these implications with the Financial Aid Office before submitting an appeal. If a student is a recipient of Veteran’s Benefits, it is important for the student to discuss the appeal with the Veteran’s Educational Benefits certifying officials in the Office of the Registrar before proceeding with the request.

Students should be advised that submission of a tuition appeal does not exempt the student’s account from the assessment of collection and/or financial penalties. Tuition and fees should be paid when due.

Refund requests are forwarded to the Refund Committee, which consists of representatives of the Registrar’s Office, Admissions Office, Office of Student Financial Assistance, and the Accounting Department, as well as appointed academic staff representatives. Fall Semester refund requests must be received by the end of the following summer session. Spring Semester refund requests must be received by the end of the following fall semester. Summer Session refund requests must be received by the end of the following spring semester.

Committee Decision: The Committee Chair will notify the student of the Refund Committee’s decision. A student may make a final appeal to the Vice Chancellor for Business and Administrative Affairs or designee within 30 days of notification of the Refund Committee’s decision.

Refunds

Delgado Community College has partnered with BankMobile to deliver refunds to students. Students will have the option to deposit the refund to directly to an existing bank account or deposit it to a BankMobile Vibe Checking Account.  Delgado will NOT issue refund checks, so students MUST select a refund preference. For more information on refunds and Selecting a refund preference see Refunds on the Student Account page of the Delgado website.

Delinquent Accounts / Violation of Payment Deadlines

Any balance remaining after published payment deadlines (but before classes are removed from the system) may cause a $30 non-refundable deferment fee to be assessed to the student’s account. Failure to honor payment plan dates or pay any balance in full by the end of the term may result in the account being placed with the State of Louisiana Attorney General’s Office or another outside agency for collection. Students will be responsible for all collection and/or legal fees associated with accounts placed for collection. Holds that restrict registration, viewing of grades, and/or graduation will be placed on all accounts with a balance remaining after the last scheduled payment date.  

Student’s Responsibility

When students register for any class at Delgado Community College or receive any service from Delgado Community College, they are making a financial commitment to pay all tuition, fees and other associated charges assessed as a result of their enrollment and/or receipt of service. The student’s registration and acceptance of these terms constitutes a promissory note agreement [i.e., a financial obligation in the form of an education loan as defined by the U.S. Bankruptcy Code at 11 U.S.C. §523(a)(8)] in which Delgado Community College is providing the student educational services, deferring some or all of the student’s payment obligation for those services, and the student promises to pay for all assessed tuition, fees and other associated costs by the published or assigned due date.

By providing a telephone number, email, or other contact information, the student authorizes Delgado Community College and its agents to contact the student using the information provided by any means of communication, including but not limited to, calls placed to the cellular phone using an automated dialing service and calls using prerecorded messages and/or SMS text messages, regarding any past, current or future financial or academic record (or critical College business) held by Delgado and its agents. The student consents to all forms of contact, even if the student is charged by his or her service provider(s) for receiving such communications. 

If the student drops or withdraws from some or all of the classes for which he or she registers, the student is responsible for paying all or a portion of tuition and fees in accordance with the published tuition adjustment schedule located in the College Catalog and Student Handbook. The student accepts the terms and conditions of the published tuition adjustment schedule and understand those terms are incorporated herein by reference. The student’s failure to attend class or receive a bill does not absolve the student of financial responsibility as described above.

The following Terms and Conditions, in addition to the disclosures provided above, outline the student’s Registration Agreement with Delgado Community College.

  1. Once a student formally registers for classes, the student assumes the responsibility for understanding all Delgado’s official policies as described in the current Delgado Community College Catalog and Student Handbook, which include but are not limited to policies concerning schedule changes, satisfactory academic progress and the financial policies of the College.
  2. Withholding of services: If a student has any outstanding obligations with any college in the Louisiana Community and Technical College System, Delgado reserves the right to withhold future services including but not limited to registration, transcript requests, issuing diplomas, use of facilities, and other services as deemed appropriate by the College.
  3. It is the student’s responsibility to check his/her Delgado email address daily and maintain a current postal address to ensure receipt of all College correspondence.
  4. The student consents to receive email notifications to his/her Delgado email address regarding the availability of an E–Bill (Electronic Billing Statement) and consents to review billing statement information on Delgado’s web payment system.
  5. Registration constitutes a financial agreement between the student and Delgado Community College. Tuition, fees and other charges the student incurs, including but not limited to testing charges, course specific fees, fines and bookstore charges shall be added to the student’s account.
  6. Delgado accepts payment via student financial aid and third-party sponsorship, but the responsibility for payment remains with the student. It is the student’s responsibility to monitor his/her account balance and any funding sources. If financial aid is not granted or if third party sponsors do not pay within a reasonable period, the student will be required to pay the full amount due.
  7. Charges left unpaid for prior terms may result in disenrollment from the student’s current semester/session’s courses unless payment arrangements are made prior to payment deadlines.
  8. Failure to pay outstanding student account balances by the stated due dates may result in late payment fees as outlined in the Student Handbook.
  9. In the event the student becomes delinquent in paying charges or defaults in repaying charges, the debts may be transferred to the State of Louisiana Attorney General’s Office, the Louisiana Office of Debt Recovery, or another external agency for collection.  All collection fees incurred shall be at the expense of the student which may be based on a percentage at a maximum of 331/3%.
  10. If Delgado prevails in a lawsuit to collect on the student’s financial obligation, the student will be responsible to pay Delgado’s court costs, collection fees and attorney’s fees in an amount the court finds to be reasonable.