Online Tools & Resources

FREE E-MAIL ACCOUNT
BLACKBOARD / ONLINE CLASSROOM
LoLA LOGIN / REGISTRATION INFO

Free E-Mail Account

College notifications

Delgado Community College students get a free e-mail account available via my.dcc.edu, a new, more robust e-mail and cloud computing system hosted by Microsoft. It is recommended that you use Microsoft Internet Explorer 4.0 or higher to read your e-mail on or off site since it provides the best performance and compatibility with the College’s Microsoft environment. E-mail accounts are automatically created for students who have registered and secured payment for the semester.

Your e-mail address is created using the first initial of your first name and first five letters of your last name, along with a randomly generated number. For example, an e-mail address created for a student named Carol Smithey would be csmith12345@dcc.edu.

Determining Your “my.dcc” E-Mail Address

Log into LoLA – https://my.lctcs.edu.
Select the Student Resources Tab.
Look under Personal Information (far right of page) and select Update E-mail Addresses.
Your Delgado e-mail address will be listed under your Business E-mail Address.

Logging in

Find your username through LoLA Student Services (see above) (Hint: Your user name for Delgado e-mail is the first part of your e-mail address without “@my.dcc.edu”.)
Go to www.dcc.edu.
Select E-mail under Quick Links.
When the “Security Alert” box appears, it will inform you that the information you exchange with the site cannot be viewed by others and ask if you want to proceed. Click “YES.”
When the login box appears, enter your user name and password. Click OK.
     a. Username: Your username for Delgado e-mail is the first part of your e-mail address without “@my.dcc.edu.”
     b. Default Passwords:
            i. First-time users: your password for Delgado e-mail is the last four digits of your social security number.
            ii. Returning users: If you are a student who has previously activated your Delgado e-mail, you have already changed your
password.

Maintaining Your Account

Please regularly delete messages that you no longer need and empty your Delete folder in order to keep your mailbox open to new messages.
Deleting your Delete Messages/Items
- After you are logged into your e-mail account, click on Deleted items folder.
- Select the Empty Deleted Items icon.
- Select OK.

Changing Your Password

Once you have accessed your e-mail account by following the instructions above, click on the Options button on the left-hand side of the page.
Scroll to the bottom of the page to password and click “change password”. The Internet Service Manager page will appear.
On the Internet Manager Service page, enter your information in the required fields where domain is dccmaster, account is your new name, enter your old password, enter your new password and confirm your new password.

Blackboard / Online Classroom

At the beginning of each semester, you will be automatically populated into your online Blackboard course site(s).
Your instructor(s) will activate your online classroom once they are ready for you to begin work. In most cases, the online classroom will be available on the first day of class.
If you are a new online student, you will be enrolled in “Online Ready,” a Blackboard orientation.
Please review your online course syllabus carefully. Proctored exams may be required.
For more information about online classes, please go to Orientation at http://dcc.blackboard.com.

Logging in

Find your username through Student Services (see above) (Hint: Your user name for Delgado e-mail is the first part of your e-mail address without “@my.dcc.edu”.)
Go to www.dcc.edu.
Select Blackboard under Quick links.
Enter your user name and password.
1. User Name: Your user name for Delgado e-mail is the first part of your e-mail address without “@my.dcc.edu”.
2. Default Passwords:
  1. First-time users: your password for Delgado e-mail is the last four digits of your social security number.
  2. Returning users: If you are a student who has previously activated your Delgado e-mail, you may have already changed your password.

LoLA Login / Registration Info

Go to LoLA.

Logging in to LoLA:

You cannot register for classes until you receive your username and password. This information will be e-mailed to you.
- New applicants (students who completed an application for Fall 2012): this information will be e-mailed to the address you placed on your application.
- Continuing students: this information will be e-mailed to your Delgado e-mail account.
Access your username by clicking the link “Look up your username.” You will not receive a username and password until the College has assigned a decision on your application.
Setting initial password: each student’s initial password is the student’s initials (firstlast) + date of birth (mmddyy) + P@ss (example: John Doe, DOB 08-14-1994; password = jd081494P@ss)
When setting a new password, please remember that it
- Cannot contain your first or last name
- Must be between 12 and 20 characters
- Must contain at least one number and one letter
- Must contain one of these characters: @ % * = +
After you set your new password, you will be asked to answer the following questions:
- Name of high school
- Mother’s maiden name
- Place of birth
Select “Submit” in order to move to next steps.

Registering for classes:

For a trial schedule or advice on class selection, please see your advisor.
View our registration videos for help with scheduling classes.

After logging into LoLA, select the Delgado Community College link listed under the Self-Serve title.
Select “Student.”
Select “Registration.”
Select “Drop or Add Classes.”
Select “Term” and “Submit.”
Now you must search for the classes for which you would like to register:
- To search for classes you must select a subject.
- You may include other options for your search: course number, title, campus, instructor, start/end times, days of the week.
Remember to select “Submit” to see seach results. To see the maximum number of classes available, on ly include course name, course number and campus.
Once you find the class you’d like to enroll in, click the box next to the class.
Scroll to the end of the page and select “Register.”
If registration was succesful, you will see the class on your current schedule.

Tracking your financial aid:

Select Financial Aid tab.
Select award year.
- Check your financial aid status - do you need to submit a financial aid appeal?
  - Select Financial Aid.
  - Select Financial Aid Status.
- Check your financial aid document requirements
  - Select Financial Aid.
  - Select Eligibility.
  - Click on Need Document link then print.
- Accept Terms and Conditions- MUST BE COMPLETED BEFORE AN AWARD LETTER WILL BE AVAILABLE!
  - Select Financial Aid.
  - Select Award.
  - Select Award Aid Year.
  - Select Term & Conditions tab, read, then click ACCEPT.
- Accept your award letter
  - Select Financial Aid.
  - Select Award.
- Check your disbursement
  - Select Student - Student Account - Account Summary.
  - Refunds are indicated by a negative account balance.

Update personal information:

Change Your Address - select Personal Information.
Obtain Your email and Blackboard username (default password is the last 4-digits of SSN) - select Personal Information.